Privacy Policy
Privacy Policy
Eagle Flight Academy is committed to protecting the privacy and personal information of all students, staff, and website users in accordance with the Protection of Personal Information Act (POPIA).
1. Introduction
Eagle Flight Academy ("we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:
Enrol in our flight training programmes
Apply for aviation training courses
Use our website or student portal
Apply for licences or certifications
Participate in flight or simulator training
Communicate with our instructors or administrative staff
We process your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
2. Information We Collect
2.1 Personal Identification Information
We may collect:
Full name
South African ID number or Passport number
Date of birth
Nationality
Gender
Residential address
Email address
Telephone number
Emergency contact details
2.2 Aviation Training Information
Including but not limited to:
Student Pilot Licence (SPL) details
Aviation medical certificate information
Logbook records
Training progress reports
Flight test results
Simulator training records
Ground school results
Examination outcomes
Flight training hours
2.3 Financial Information
Billing details
Payment information
Bank account details (for refunds where applicable)
Sponsorship or bursary details
2.4 Website Usage Information
When you use our website, we may automatically collect:
IP address
Device type
Browser information
Website usage statistics
Cookies and analytics data
3. How We Use Your Information
Eagle Flight Academy uses personal information to:
Process student enrolment
Manage flight training schedules
Monitor student performance
Maintain aviation training records
Submit licensing documentation to aviation authorities
Process payments and issue invoices
Communicate training updates and notices
Ensure compliance with aviation safety regulations
Improve our services and training programmes
Respond to enquiries or support requests
4. Sharing of Personal Information
We may share personal information where necessary with:
South African Civil Aviation Authority (SACAA)
Aviation medical examiners
Licensing and certification bodies
Examination authorities
Aircraft operators
Regulatory or legal authorities
Payment service providers
Personal data will only be shared for:
Aviation licensing
Training certification
Compliance with legal or regulatory obligations
Operational safety requirements
5. Data Storage and Security
Eagle Flight Academy implements appropriate technical and organisational security measures to protect personal information against:
Loss
Unauthorised access
Disclosure
Alteration
Destruction
Access to student information is restricted to authorised personnel only.
6. Retention of Personal Information
We retain personal information for as long as required to:
Comply with aviation regulatory requirements
Maintain training and certification records
Fulfil legal, accounting, or reporting obligations
7. Your Rights Under POPIA
You have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of personal data (where legally permissible)
Object to the processing of personal information
Withdraw consent where applicable
Requests may be submitted using the contact details below.
8. Cookies Policy
Our website may use cookies to enhance user experience and analyse website traffic.
You may disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to external websites.
Eagle Flight Academy is not responsible for the privacy practices of third-party sites.
10. Updates to this Policy
We reserve the right to update this Privacy Policy at any time.
Updates will be published on our website with a revised effective date.
11. Contact information
Eagle Flight Academy
Email: info@eagleflight.co.za
Phone: 051 007 0007